Summit Coaching Terms & Conditions

Remote coaching and mentoring for big-mountain objectives · monthly partnerships and fixed-objective packages

Your contract is made with Ricky Munday, a sole trader trading as Mental Toughness (“we”, “us”, “our”), of Claremont Street, Glasgow, G3 7HB. Please read these conditions carefully. “You” and “your” mean the person receiving the coaching, and (where different) the person or organisation paying for it.

Important — coaching, not guiding. Summit Coaching is remote coaching, mentoring and training support to help you prepare physically and mentally for a mountain objective. It is not a guided climb and does not include our leadership on the mountain itself. Any guided climbing is booked and charged separately under our Overseas Guiding or Private Guiding Booking Terms & Conditions.

By booking you confirm that you have read and agree to these terms and consent to our use of personal data as described in our Privacy Policy.

A. What we provide

The coaching relationship. Structured training guidance for your objective — which may include a personalised training plan, regular review calls, and message-based support — as described in your coaching plan or proposal.

Two ways to work with us.

(i) Monthly partnership — an ongoing, rolling monthly coaching relationship, billed monthly in advance and continuing until ended by either of us on notice (see C).

(ii) Fixed-objective package — a defined block of coaching aimed at a specific objective and date, with a deposit and balance (see B).

What it does not include. Guiding or leadership on the mountain, travel, accommodation, permits, insurance, equipment, or medical, physiotherapy or nutritional advice.

B. Fees & payment

Prices. Fees are as set out in your proposal or the current price list, in pounds sterling. We are not VAT-registered, so no VAT is added to our fees.

Monthly partnership. The monthly fee is payable in advance on a rolling monthly basis. The partnership continues each month until cancelled by either of us on 30 days’ written notice (see C).

Fixed-objective package. A deposit of 25% of the package fee is payable to confirm your place. The balance is due 30 days before the agreed start of the programme or objective (or in full if you book within 30 days of it). The deposit is non-refundable.

C. Notice, cancellation & pauses

Ending a monthly partnership. Either party may end the partnership on 30 days’ written notice. You remain liable for the coaching within the 30-day notice period, and we will deliver the coaching for any period you have paid for. We do not refund the current or a part-used month.

Cancelling a fixed-objective package (by you). Cancellation must be in writing and takes effect when we receive it. The deposit is non-refundable, and in addition the following charges apply to the balance of the package fee:

60 days or more before the agreed start: loss of deposit only.

30 to 59 days before: 50% of the package fee.

Fewer than 30 days before: 100% of the package fee.

Cancellation by us. If we are unable to continue coaching you (for example through illness), we will refund the fees for any coaching not yet delivered, or arrange a suitable alternative where possible.

Pauses. By agreement, a partnership or package may be paused for a defined period — for example following injury — and resumed afterwards.

D. Health, outcomes & the no-summit guarantee

Fitness & medical responsibility. You confirm that you are medically fit to undertake the training and the objective, and that you have taken medical advice where appropriate. You follow the training plan at your own risk and should stop and seek advice if you experience pain, injury or illness. We are not a medical, physiotherapy or nutrition provider.

No guarantee of outcome. Reaching a summit, completing an objective, or achieving any particular fitness or performance level depends on many factors outside our control — including weather, mountain conditions, altitude, your health on the day, and decisions made by you or by any guide or operator. Our coaching is designed to maximise your readiness; we do not and cannot guarantee that you will summit, complete the objective or achieve any specific result, and our fees are not contingent on any such outcome.

Your responsibility on the mountain. Any expedition, climb or event you undertake is your own responsibility, or that of the guide or operator you contract for it. We are not responsible for decisions made, or events that occur, on an expedition we are not guiding.

E. General

Intellectual property. Training plans, materials and methods we provide remain our property and are for your personal use; they may not be copied, resold or shared without our written permission.

Confidentiality. We keep what you share with us confidential, save where we reasonably believe there is a risk of serious harm or the law requires disclosure.

Liability. We provide our services with reasonable skill and care. Except for liability that cannot be excluded by law, our total liability is limited to the fees you have paid to us. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded under Scots law.

Data protection. We process personal data in accordance with the UK GDPR, the Data Protection Act 2018 and our Privacy Policy.

Governing law. These terms are governed by Scots law, and any dispute is subject to the exclusive jurisdiction of the courts of Scotland.